Elisa to supply SATO’s IT infrastructure

Housing investment company SATO subjected its ICT services to competitive tendering aiming at providing excellent quality and user experience and finding a progressive partner for its operational and service development. Well-functioning telecommunications are vital for SATO’s business and customer service development. SATO chose Elisa, which will be responsible for SATO’s phone and telecommunications connections, date centre services and user support from October 2015.

CIO Juha Keskitalo from SATO:

- Our aim is to improve SATO employees’ user experience as regards telecommunications connections as well as response to any faults. We are introducing regular Quality of Experience measurements to gain access to up-to-date data on user satisfaction and to address any problems more speedily.

- As well as ensuring the smoothness of our personnel’s work, it is also important for us to guarantee a high level of information security. In our choice of supplier, we assessed the processes employed in the development and introduction of new services. We also aim to maintain a competitive cost level through the competitive tendering conducted.

For more information please contact:

SATO Corporation
CIO Juha Keskitalo, phone +358 201 34 4444 or +358 40 545 9851
CFO Esa Neuvonen, phone +358 201 34 4005 or +358 40 500 1003